Privacy Policy
Effective Date: 10/06/2026
Partnered Healing Functional Medicine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, https://www.partneredhealingfm.com (the "Site"), or receive text messages from us.
1. Information We Collect
We collect personal information that you voluntarily provide through forms on our Site, by phone, or when you opt in to receive text messages. This may include:
Name
Email address
Mobile phone number
Your text messaging consent and opt-in or opt-out preferences
Any other details you choose to share
We also collect limited technical information automatically through cookies and analytics tools, as described in Sections 5 and 6.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and requests
Schedule appointments and send appointment reminders
Send text messages you have agreed to receive, as described in Section 4
Send newsletters or marketing emails if you subscribe
Improve our Site and services
Meet our legal and regulatory obligations
Health information you share as a patient is protected under applicable federal and state privacy laws and is handled separately from this Policy.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. We share information only:
With service providers that help us operate our Site and practice, such as website hosting, email, scheduling, and text messaging platforms. These providers may use your information only to perform services for us.
When required by law, or to protect the rights and safety of our patients, staff, or others.
SMS consent is not shared with third parties or affiliates. The sharing described above does not include text messaging opt-in data or consent. Mobile phone numbers collected for text messaging will not be shared with any third parties or affiliates for marketing or promotional purposes.
4. Text Messaging (SMS)
If you opt in to receive text messages from us, we use your mobile number only to send the types of messages described in our SMS Terms of Service, such as appointment reminders and replies to your inquiries. Agreeing to receive text messages is not a condition of receiving care.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance, or visit https://www.partneredhealingfm.com.
To protect your privacy, our text messages will not include detailed health information. Full SMS terms are in our Terms of Use at https://www.partneredhealingfm.com/policies/terms-of-use.
5. Use of Cookies
Our Site uses cookies to improve user experience, analyze site performance, and support our marketing efforts. Cookies are small text files stored on your device.
Types of cookies we use:
Essential Cookies: These are necessary for the Site to function and cannot be disabled in our systems. They enable core functionality such as security, network management, and accessibility.
Non-Essential Cookies: These may be used for analytics and marketing purposes. They track browsing behavior and help us understand how visitors interact with the Site.
When you first visit our Site, you will be prompted to accept or decline non-essential cookies. You can change your preferences at any time in your browser settings.
6. Google Analytics
We may use Google Analytics to collect anonymous traffic data such as browser type, pages visited, time spent on the Site, and referring websites. This helps us analyze and improve the user experience. Google Analytics does not identify individual users or associate your IP address with other data held by Google.
You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
7. Marketing and Email Subscriptions
If you choose to subscribe to our newsletter or marketing emails, we will use your information to send occasional updates, offers, and relevant news. You can unsubscribe at any time by clicking the "unsubscribe" link in the footer of any email from us.
We obtain your consent before sending any marketing emails and respect your preferences at all times.
8. Third-Party Services
Our Site uses third-party tools, such as Wix forms and Google Analytics, that collect data under their own privacy policies. We encourage you to review their privacy practices for more information.
9. Data Security
We take reasonable precautions to protect the information you provide against unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed 100% secure.
10. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete your personal data. To request changes or deletion of your information, please contact us using the details below.
11. Updates to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Partnered Healing Functional Medicine
35 Commercial Way, Springboro, OH 45066
Tel: 937-863-1003
Email: info@partneredhealingfm.com